CO-207: National Provider Identifier - Invalid Format
Correct the NPI to the proper 10-digit format and resubmit. Do not appeal.
What Does CO-207 Mean?
With CO (Contractual Obligation), the invalid NPI format is the provider's responsibility. Correct the NPI format and resubmit. Do not appeal — this is a data correction issue.
CARC 207 indicates that the NPI submitted on the claim does not conform to the required format. A valid NPI must be exactly 10 numeric digits and must pass the Luhn algorithm check digit validation. This denial occurs when the NPI contains letters, special characters, or spaces, when it has too few or too many digits, when it fails the check digit validation, or when a legacy provider number was entered in the NPI field.
This is a data entry or system configuration error, not a coverage denial. The fix is to correct the NPI to the proper format and resubmit.
Common Causes
| Cause | Frequency |
|---|---|
| NPI does not meet the 10-digit format requirement The NPI submitted on the claim does not consist of exactly 10 numeric digits, which is the required format per CMS standards | Most Common |
| NPI contains letters or special characters The NPI field contains non-numeric characters, spaces, or special characters that make the format invalid | Common |
| NPI check digit validation failure The NPI does not pass the Luhn algorithm check digit validation, indicating the number itself is not a valid NPI | Common |
| Truncated or partial NPI submitted Only a portion of the 10-digit NPI was entered due to data entry error or system truncation | Common |
| Legacy provider number used instead of NPI An older provider identification number (UPIN, PIN, or other legacy ID) was entered in the NPI field | Occasional |
How to Resolve
- Verify the correct NPI Look up the provider's NPI in the NPPES registry.
- Correct and resubmit Enter the valid 10-digit NPI and resubmit the claim.
- Update your system Fix the provider record in your billing system to prevent recurring format errors.
The NPI on the claim has an invalid format. This is a data entry error. Correct the NPI to the proper 10-digit numeric format and resubmit the claim.
Common RARC Pairings
The RARC code tells you exactly what triggered the CO-207:
| RARC | Description |
|---|---|
| MA130 | Your claim contains incomplete and/or invalid information, and no appeal rights are afforded. Correct the NPI format and resubmit the claim as a new submission → |
| N285 | Missing/incomplete/invalid referring provider information. Correct the referring provider NPI format and resubmit → |
How to Prevent CO-207
- Implement NPI format validation in your practice management system to reject invalid formats before claim submission
- Configure billing software to automatically validate NPIs using the Luhn algorithm check digit
- Verify NPIs against the NPPES registry when adding new providers to the billing system
- Train data entry staff on the correct 10-digit NPI format requirements
- Conduct regular audits of provider NPI records in your billing system
- Implement automated claim scrubbing that flags invalid NPI formats before submission
Also Filed As
The same CARC 207 may appear with different Group Codes:
Related Denial Codes
Sources
- https://x12.org/codes/claim-adjustment-reason-codes
- https://www.mdclarity.com/denial-code/207
- https://med.noridianmedicare.com/web/jeb/topics/claim-submission/reason-code-guidance/missing-incorrect-req-npi-info
- Codes maintained by X12. Visit x12.org for official definitions.