CO-B14: Only One Visit/Consultation Per Physician Per Day Covered
CO-B14 means only one visit per physician per day is covered. Use modifier 25 for distinct encounters or consolidate into one visit.
What Does CO-B14 Mean?
When paired with Group Code CO, the one-visit-per-day limit is a contractual policy. The provider absorbs the denied visit and cannot collect it from the patient. Resubmit with modifier 25 if the visits were distinct.
CARC B14 indicates the payer denied a claim because only one visit or consultation per physician per day is covered under the plan. The provider billed for two or more evaluation and management services for the same physician and patient on the same date, and the payer only pays for one.
This rule prevents unbundling of a single encounter into multiple visits. However, there are legitimate situations where two separate encounters on the same day are appropriate — for example, when a patient returns for a new problem, or when a separately identifiable E/M service is performed alongside a procedure. In these cases, modifier 25 (Significant, Separately Identifiable Evaluation and Management Service) should be appended to the second E/M service.
If the second visit was a follow-up for the same condition seen earlier in the day, the services should be consolidated into a single encounter rather than billed as two separate visits.
Common Causes
| Cause | Frequency |
|---|---|
| Multiple E/M services on same date The provider billed two or more evaluation and management (E/M) visits for the same physician and patient on the same date of service | Most Common |
| Same-day follow-up visit billed separately A follow-up visit on the same day was billed as a separate encounter instead of being included in the original visit | Most Common |
| Consultation and office visit on same date Both a consultation and an office visit were billed on the same date by the same physician | Common |
| Different specialties not distinguished Two visits by different specialties within the same group practice were billed under the same provider, triggering the one-visit limit | Common |
| Missing modifier 25 A separately identifiable E/M service was performed on the same day as a procedure but modifier 25 was not appended to distinguish it | Common |
How to Resolve
- Review same-day visits Compare the two visits for distinctness.
- Apply modifier 25 if distinct Add modifier 25 to the separately identifiable E/M service and resubmit.
- Appeal with records Submit records showing different chief complaints or diagnoses.
- Consolidate if not distinct Combine into a single higher-level E/M visit.
Appeal with documentation showing the visits were separately identifiable services. Include medical records for both encounters demonstrating different chief complaints, different diagnoses, or a separate procedure requiring its own E/M visit. Apply modifier 25 to the separately identifiable E/M service.
Common RARC Pairings
The RARC code tells you exactly what triggered the CO-B14:
| RARC | Description |
|---|---|
| M86 | Service denied because payment already made for same/similar procedure within set time frame. Review same-day claims and apply modifier 25 if services were distinct → |
| N381 | Alert: Consult your contractual agreement for restrictions, billing, and payment information. Check the payer's policy on same-day visit limits → |
How to Prevent CO-B14
- Implement scheduling rules to consolidate same-physician visits on the same day into a single encounter
- Use modifier 25 when a separately identifiable E/M service is performed on the same day as a procedure
- Ensure each provider's claims use the correct rendering provider NPI
- Educate physicians on same-day billing limitations
- Implement claim scrubbing edits that flag multiple same-day visits by the same physician
Also Filed As
The same CARC B14 may appear with different Group Codes:
Related Denial Codes
Sources
- https://x12.org/codes/claim-adjustment-reason-codes
- https://www.cms.gov/regulations-and-guidance/guidance/manuals
- Codes maintained by X12. Visit x12.org for official definitions.