OA-106: Patient Payment Option Not in Effect
Adjustment in a COB or secondary payer context. Review the coordination of benefits details to determine the responsible party.
What Does OA-106 Mean?
When paired with Group Code OA, CARC 106 (Patient Payment Option Not in Effect) is processed as an adjustment outside the standard CO/PR classifications. This typically occurs in secondary payer or coordination of benefits scenarios. Review the remittance details and the COB arrangement to determine financial responsibility and appropriate next steps.
CARC 106 appears on a remittance when the payer applies an adjustment for patient payment option not in effect. Review the group code and any accompanying RARC codes to understand the full context of this adjustment.
Common scenarios that trigger this adjustment include: the patient selected a specific payment option (such as an installment plan or payroll deduction) that was not in effect at the time the claim was processed; The patient's chosen payment arrangement does not apply to the type of service billed, and the standard payment methodology applies instead; The patient's payment option enrollment was not properly processed or recorded in the payer's system. The group code paired with CARC 106 determines who bears the financial responsibility — CO places it on the provider as a contractual obligation, PR shifts it to the patient, OA indicates a coordination of benefits or other payer adjustment.
How to Resolve
- Review the coordination of benefits Examine the OA-106 adjustment to understand how it fits within the primary/secondary payer relationship or other multi-payer context.
- Verify primary payer adjudication Review the primary payer's EOB to understand the basis for the secondary payer's OA adjustment.
- Determine the responsible party Based on the COB review, identify whether the adjustment should be absorbed, billed to another payer, or if additional documentation is needed.
- Appeal or resubmit if needed If the OA adjustment appears incorrect based on the COB arrangement, submit an appeal or corrected claim with the appropriate documentation.
- Follow up Monitor the claim status and take additional action as needed based on the COB determination.
Patient Payment Option Not in Effect grouped under OA is an Other Adjustment that doesn't fall into the standard contractual write-off or patient responsibility categories. Whether action is needed depends on the specific reason — review any accompanying RARC codes and payer guidance to decide whether this is a final adjustment to accept or an issue to resolve through resubmission.
How to Prevent OA-106
- Maintain accurate coordination of benefits information
- Verify secondary payer requirements before claim submission
Also Filed As
The same CARC 106 may appear with different Group Codes:
Related Denial Codes
Sources
- https://www.cms.gov/medicare/claims-appeals/organization-determinations
- https://www.aapc.com/resources/claim-adjustment-reason-code-carc
- https://www.mdclarity.com/denial-code/106
- Codes maintained by X12. Visit x12.org for official definitions.