OA-27: Expenses Incurred After Coverage Terminated
Adjustment in a COB or secondary payer context. Review the coordination of benefits details to determine the responsible party.
What Does OA-27 Mean?
With OA (Other Adjustments), CARC 27 typically appears in a coordination of benefits (COB) context. Secondary payer's coverage terminated before the date of service. The financial responsibility depends on the specific arrangement between payers — review the primary payer's EOB and the COB terms to determine the correct course of action.
CARC 27 indicates expenses incurred after coverage terminated. The payer determined that the service or a portion of it does not meet coverage criteria under the patient's current plan benefits or the applicable coverage rules.
Common scenarios that trigger this adjustment include: the date of service is after the patient's insurance coverage end date; Patient's coverage was retroactively terminated to a date before the service; Patient's employer coverage ended and COBRA was not elected or payments lapsed. The group code paired with CARC 27 determines who bears the financial responsibility — CO places it on the provider as a contractual obligation, PR shifts it to the patient, OA indicates a coordination of benefits or other payer adjustment.
Common Causes
| Cause | Frequency |
|---|---|
| Secondary coverage termination Secondary payer's coverage terminated before the date of service | Most Common |
How to Resolve
- Review the coordination of benefits Examine the OA-27 adjustment to understand how it fits within the primary/secondary payer relationship or other multi-payer context.
- Verify primary payer adjudication Review the primary payer's EOB to understand the basis for the secondary payer's OA adjustment.
- Determine the responsible party Based on the COB review, identify whether the adjustment should be absorbed, billed to another payer, or if additional documentation is needed.
- Appeal or resubmit if needed Appeal with documentation of correct coverage dates.
- Follow up Monitor the claim status and take additional action as needed based on the COB determination.
Appeal with documentation of correct coverage dates.
Common RARC Pairings
The RARC code tells you exactly what triggered the OA-27:
| RARC | Description |
|---|---|
| N30 | Patient not eligible on date of service Verify secondary coverage dates → |
How to Prevent OA-27
- Verify secondary coverage dates before submission
Also Filed As
The same CARC 27 may appear with different Group Codes:
Related Denial Codes
Sources
- https://x12.org/codes/claim-adjustment-reason-codes
- https://revenuecyclemgmt.com/claim-adjustment-reason-codes/
- https://www.rivethealth.com/blog/carcs-rarcs-claim-adjustment-remittance-advice-codes
- Codes maintained by X12. Visit x12.org for official definitions.