PR-112: Service Not Furnished Directly or Not Documented
Patient responsibility — review the adjustment and determine if the patient truly owes this amount.
What Does PR-112 Mean?
With PR (Patient Responsibility), the CARC 112 adjustment for service not furnished directly or not documented shifts the financial impact to the patient. Before billing the patient, verify that the denial reason is valid. if the underlying issue can be corrected, resubmit the claim first to potentially eliminate the patient's liability.
CARC 112 is used when the payer determines that service not furnished directly or not documented. The claim could not be processed as submitted because required information was absent, incomplete, or did not meet the payer's submission standards.
Common scenarios that trigger this adjustment include: the billing provider did not directly furnish the service, and the arrangement does not qualify under incident-to, shared visit, or other accepted billing arrangements; The medical record does not contain adequate documentation to support that the billed service was actually performed; The service was billed incident-to a physician's services, but the incident-to requirements (direct supervision, initiated by the physician, etc.) were not met. The group code paired with CARC 112 determines who bears the financial responsibility — CO places it on the provider as a contractual obligation, PR shifts it to the patient, OA indicates a coordination of benefits or other payer adjustment.
How to Resolve
- Review the adjustment Examine the PR-112 adjustment and any RARC codes to understand the basis for the patient responsibility.
- Verify the adjustment is correct Confirm the PR designation and amount are appropriate based on the patient's plan benefits.
- Appeal if incorrect If the adjustment appears incorrect, file an appeal with supporting documentation.
- Collect from the patient if valid If the adjustment is confirmed correct, generate a patient statement and follow standard collection procedures.
Service Not Furnished Directly or Not Documented grouped under PR places the financial responsibility on the patient. The specific reason depends on the context of this adjustment — review any accompanying RARC codes for detail. Because this represents a placement of responsibility rather than a coverage denial, an appeal isn't the right action; verify the placement is correct before billing the patient.
How to Prevent PR-112
- Verify patient benefits and financial responsibility before rendering services
- Communicate potential out-of-pocket costs to patients proactively
Also Filed As
The same CARC 112 may appear with different Group Codes:
Related Denial Codes
Sources
- https://www.cms.gov/medicare/coverage/coverage-general-information
- https://www.aapc.com/resources/claim-adjustment-reason-code-carc
- https://www.mdclarity.com/denial-code/112
- Codes maintained by X12. Visit x12.org for official definitions.