PR-154: Information Does Not Support Day's Supply
Patient responsibility — review the adjustment and determine if the patient truly owes this amount.
What Does PR-154 Mean?
With PR (Patient Responsibility), the CARC 154 adjustment for information does not support day's supply shifts the financial impact to the patient. Before billing the patient, verify that the denial reason is valid. if the underlying issue can be corrected, resubmit the claim first to potentially eliminate the patient's liability.
CARC 154 indicates information does not support day's supply. The payer determined that the service or a portion of it does not meet coverage criteria under the patient's current plan benefits or the applicable coverage rules.
Common scenarios that trigger this adjustment include: the quantity dispensed exceeds the payer's maximum day's supply limit for the medication, such as billing a 90-day supply when the plan only covers 30-day supplies; The day's supply listed on the claim does not mathematically match the quantity dispensed and the prescribed dosing frequency; The claim was submitted before the previous day's supply should have been exhausted, suggesting duplicate or premature dispensing. The group code paired with CARC 154 determines who bears the financial responsibility — CO places it on the provider as a contractual obligation, OA indicates a coordination of benefits or other payer adjustment, PR shifts it to the patient.
How to Resolve
- Review the adjustment Examine the PR-154 adjustment and any RARC codes to understand the basis for the patient responsibility.
- Verify the adjustment is correct Confirm the PR designation and amount are appropriate based on the patient's plan benefits.
- Appeal if incorrect If the adjustment appears incorrect, file an appeal with supporting documentation.
- Collect from the patient if valid If the adjustment is confirmed correct, generate a patient statement and follow standard collection procedures.
Information Does Not Support Day's Supply grouped under PR places the financial responsibility on the patient. The specific reason depends on the context of this adjustment — review any accompanying RARC codes for detail. Because this represents a placement of responsibility rather than a coverage denial, an appeal isn't the right action; verify the placement is correct before billing the patient.
How to Prevent PR-154
- Verify patient benefits and financial responsibility before rendering services
- Communicate potential out-of-pocket costs to patients proactively
Also Filed As
The same CARC 154 may appear with different Group Codes:
Related Denial Codes
Sources
- https://www.mdclarity.com/denial-code-carcs
- https://x12.org/codes/claim-adjustment-reason-codes
- https://portal.ct.gov/-/media/ohs/health-it-advisory-council/apcd-advisory-group/data-submission-guide-workgroup/meeting-materials/6-30-22/carc-codes_final.pdf
- https://medicaid-documents.dhhs.utah.gov/Documents/pdfs/ClaimDenialCodes.pdf
- Codes maintained by X12. Visit x12.org for official definitions.