PR-212: Administrative Surcharges Not Covered
The patient owes for the administrative surcharge. Collect from the patient.
What Does PR-212 Mean?
With PR (Patient Responsibility), the patient is responsible for the administrative surcharge. The insurance plan does not cover these fees.
CARC 212 indicates that the claim includes charges classified as administrative surcharges rather than medical services. These can include late payment penalties, administrative processing fees, convenience charges, or other non-clinical fees that payers do not recognize as covered services. Insurance plans typically cover only medically necessary services and do not reimburse for administrative add-on charges.
How to Resolve
- Communicate with the patient Inform the patient of the non-covered surcharge.
- Collect from the patient Bill the patient directly for the administrative charge.
Administrative surcharges are not covered under most payer contracts. Review your contract to confirm, and remove non-covered surcharges from future claims. If the surcharge is contractually billable, contact the payer with your contract documentation.
How to Prevent PR-212
- Inform patients about non-covered administrative charges before services
Also Filed As
The same CARC 212 may appear with different Group Codes:
Related Denial Codes
Sources
- https://x12.org/codes/claim-adjustment-reason-codes
- https://portal.ct.gov/-/media/ohs/health-it-advisory-council/apcd-advisory-group/data-submission-guide-workgroup/meeting-materials/6-30-22/carc-codes_final.pdf
- https://www.aapc.com/resources/claim-adjustment-reason-codes
- Codes maintained by X12. Visit x12.org for official definitions.