PR-239: Claim Spans Eligible/Ineligible Periods - Rebill Separately
After splitting the claim, the patient owes for the ineligible portion.
What Does PR-239 Mean?
With PR, the patient is responsible for the ineligible portion after the claim is split.
CARC 239 is similar to CARC 238 but requires a different resolution. Instead of automatically reducing the payment, the payer instructs the provider to split the claim into two separate submissions — one for the eligible period and one for the ineligible period. The payer cannot process the claim as a single submission when it straddles the eligibility boundary.
This is common for inpatient stays where coverage began or ended midway through the admission. The provider must rebill with the correct dates for each coverage period.
How to Resolve
- Split the claim Separate the eligible and ineligible portions.
- Collect from the patient Bill the patient for the uncovered period.
The claim spans eligible and ineligible periods of coverage. Split the claim into separate claims for each coverage period and resubmit. An appeal is not appropriate for this type of denial.
How to Prevent PR-239
- Verify eligibility before services and inform patients about potential coverage gaps
Also Filed As
The same CARC 239 may appear with different Group Codes:
Related Denial Codes
Sources
- https://x12.org/codes/claim-adjustment-reason-codes
- https://portal.ct.gov/-/media/ohs/health-it-advisory-council/apcd-advisory-group/data-submission-guide-workgroup/meeting-materials/6-30-22/carc-codes_final.pdf
- https://www.aapc.com/resources/claim-adjustment-reason-codes
- Codes maintained by X12. Visit x12.org for official definitions.