PR-45: Charge Exceeds Fee Schedule/Maximum Allowable
The patient is responsible for this adjustment amount. Verify the balance and collect from the patient.
What Does PR-45 Mean?
With PR (Patient Responsibility), the amount adjusted under CARC 45 is owed by the patient. The payer determined that this portion — related to charge exceeds fee schedule/maximum allowable — falls under the patient's financial obligation per their plan benefits.
CARC 45 means the payer adjusted the payment based on charge exceeds fee schedule/maximum allowable. The reimbursement was calculated using the payer's fee schedule, contracted rate, or regulatory payment methodology rather than the billed charge.
Common scenarios that trigger this adjustment include: the provider's charge exceeds the contracted fee schedule rate with the payer; Charges exceed the Medicare Physician Fee Schedule (MPFS) allowed amount; The billed amount is higher than the payer's maximum allowable for the service. The group code paired with CARC 45 determines who bears the financial responsibility — CO places it on the provider as a contractual obligation, PR shifts it to the patient, OA indicates a coordination of benefits or other payer adjustment.
Common Causes
| Cause | Frequency |
|---|---|
| Non-participating provider balance billing Out-of-network provider can balance bill the patient for charges above the allowable amount | Most Common |
| Plan design with balance billing Plan allows balance billing to the patient for amounts exceeding the fee schedule | Common |
How to Resolve
- Verify the adjusted amount Cross-reference the adjusted amount against the patient's benefits summary or eligibility response to confirm the adjustment amount was applied correctly per plan terms.
- Confirm plan benefit details Review the patient's specific plan structure. Confirm the correct amount was applied for this service type.
- Generate a patient statement Prepare a clear statement showing the service rendered, the allowed amount, the adjustment amount, and the balance the patient owes.
- Collect from the patient Send the statement and follow your practice's collection workflow. Offer payment plan options for substantial balances.
- Track and follow up Record payments received, update the account balance, and follow up on outstanding amounts per your collection policy.
PR-45 reflects the patient's financial responsibility for charges above the payer's fee schedule. For in-network providers, this amount is a contractual adjustment absorbed by the provider. For out-of-network, it may be balance billed to the patient.
Common RARC Pairings
The RARC code tells you exactly what triggered the PR-45:
| RARC | Description |
|---|---|
| N14 | Payment based on contractual amount or fee schedule Determine if balance billing is permitted → |
| N381 | Consult contract for payment information Review balance billing rights under the contract → |
How to Prevent PR-45
- Inform patients of potential out-of-pocket costs for out-of-network services
Also Filed As
The same CARC 45 may appear with different Group Codes:
Related Denial Codes
Sources
- https://x12.org/codes/claim-adjustment-reason-codes
- https://www.mdclarity.com/denial-code/45
- https://www.athelas.com/tbh/decoding-carc-code-45-navigating-fee-schedule-denials-in-medical-billing
- https://cms.officeally.com/blog/understanding-claim-response-codes-co-45-and-n381
- Codes maintained by X12. Visit x12.org for official definitions.