RARC N517 Active Supplemental

RARC N517: Requested Information Not Received Timely

What This Means

The payer denied the claim because requested additional information or documentation was not received within the required timeframe. This commonly happens when a payer sends a development letter and the provider misses the response deadline. Submit a new claim (not a resubmission) with all requested documentation attached, and ensure tracking systems are in place for future payer requests.

Disclaimer
This content is for informational purposes only. Always verify against your payer contracts and current coding guidelines.

Commonly Paired With

RARC N517 commonly appears alongside these CARC denial codes:

Code Name
CO-4 Procedure Code / Modifier Mismatch (also OA-4)
CO-5 Procedure Code Inconsistent with Place of Service (also OA-5)
CO-13 Date of Death Precedes Date of Service
CO-31 Patient Not Identified as Insured
CO-32 Patient Not Eligible as Dependent (also PR-32, OA-32)
CO-33 Insured Has No Dependent Coverage (also PR-33)
CO-34 No Newborn Coverage (also PR-34)
CO-35 Lifetime Benefit Maximum Reached (also PR-35, OA-35)
CO-39 Services Denied at Pre-Certification
CO-40 Charges Not Qualifying as Emergent/Urgent Care
CO-44 Prompt-Pay Discount (also OA-44)
CO-49 Routine/Preventive Exam Not Covered (also PR-49, OA-49)
CO-59 Multiple / Concurrent Procedure Payment Reduction
CO-97 Bundled Service — Not Paid Separately
PR-201 Workers' Comp Settlement — Patient Responsibility per Agreement
CO-210 Pre-Certification/Authorization Not Timely
CO-219 Extent of Injury Adjustment (also OA-219)
CO-222 Exceeds Contracted Maximum Units (also OA-222)
CO-223 Mandated Federal/State/Local Law Adjustment (also OA-223, PR-223)
CO-225 Penalty or Interest Payment by Payer (also OA-225)
CO-233 Hospital-Acquired Condition or Preventable Error (also OA-233)
CO-245 Provider Performance Program Withhold
CO-246 Non-Payable Code — Required Reporting Only
CO-249 Claim Identified as Readmission
CO-254 Dental Plan Received Claim — Benefits Not Available, Submit to Medical Plan
CO-256 Service Not Payable Per Managed Care Contract
CO-258 Patient in Custody or Incarcerated — Coverage Not Available
CO-260 Medicaid ACA Enhanced Fee Schedule Adjustment (also OA-260)

Sources

  1. X12.org